Affiliate Programme Terms

1. About these terms

1.1 These Affiliate Programme Terms are a contract between you and MIRA NOVUM LTD. They apply when you apply to or take part in the Mira Novum affiliate programme, and add to our Terms and Conditions, which continue to apply to your account. If the two conflict on the programme, these terms apply.

2. Definitions

2.1 “Affiliate” or “you” means the person or business approved into the programme. “Referral link” means your unique link and “code” your unique referral code. “Referred customer” means a new customer attributed to you under these terms. “Net purchase value” means the amount actually paid by the referred customer for an order, excluding any tax and any amount refunded, reversed or disputed; bonus credits are not part of it. “Hold period” means the period before a commission is approved.

3. Joining

3.1 Anyone aged 18 or over with a Mira Novum account can apply. Joining requires the affiliate confirmation in your dashboard. We review applications, usually within two working days, and may decline any application. One affiliate account per person or business. You must give accurate details and keep them up to date.

4. How referrals are tracked

4.1 A referral counts when someone creates an account after visiting through your link, or enters your code when they sign up or check out. If the visitor accepts our referral cookie, a later visit within your attribution window (90 days from the click unless we agree otherwise) counts too. Without that cookie, a visit is remembered only for that visit. We never set a referral cookie without the visitor’s agreement.

4.2 Where more than one link is followed, the attribution rule shown on the affiliate programme page applies: the last link followed before sign-up wins unless that page says the first link wins. A customer can be attributed to only one affiliate. Clicks from one network above our hourly limit, and clicks from automated traffic, are not counted. Tracking can be affected by browser settings and ad blockers, and we do not guarantee that every referral will be tracked, but we use reasonable efforts and will look into any missing referral you report with evidence.

5. Commission

5.1 You earn a percentage of the net purchase value of purchases made by your referred customers inside the attribution window. The rate for a referred customer’s first purchase depends on your tier, which is set by the number of your approved first-purchase commissions. Later one-off purchases earn the repeat rate, and plan renewals earn the recurring rate for the recurring period after the referral.

5.2 The current tiers, rates, recurring period, hold period and minimum payout are always shown on your dashboard and on the affiliate programme page. At the date of these terms they are: Starter (0 to 10 approved first purchases): 50%; Pro (11 to 50 approved first purchases): 60%; Super (51 or more approved first purchases): 70%; repeat purchases 30%; plan renewals 30% for 12 months from the referral; a hold period of 30 days; and a minimum payout of £50.

5.3 We may agree a different rate with you in writing, and may run promotions that raise the first-purchase rate for a limited time. A change to rates applies to purchases made after the change is published; commission already earned is not reduced.

6. Hold period and approval

6.1 Each commission is pending during the hold period and is then approved if the purchase has not been refunded, reversed or disputed. Only approved commission counts towards your tier and your payout balance.

7. Refunds, chargebacks and clawback

7.1 If a referred customer’s payment is refunded, reversed or disputed, the commission on it is cancelled. If it has already been approved or paid, a matching deduction is made from your balance and recovered from your future commission. If your balance stays negative for 6 months, we may ask you to repay the amount.

7.2 If more than 5% of the purchases attributed to you in any 90 days are disputed or charged back, we review your account and how you promote us. We may ask you for information, pause payouts while we review, and suspend or close your affiliate account if the review finds a breach of these terms. A high rate alone is not treated as a breach.

8. Payouts

8.1 Once your approved balance reaches the minimum payout, you can request a payout from your dashboard using one of the payout methods offered there, which include bank transfer and cryptocurrency. We pay within 14 working days of a valid request. You are responsible for giving correct payout details; payments to the wrong account or wallet address because of details you gave cannot always be recovered, and cryptocurrency payments cannot be reversed. Payout details are stored encrypted.

8.2 We may withhold a payout while we investigate suspected fraud or a breach of these terms, and will tell you why unless the law prevents it.

9. Tax

9.1 Commission is paid gross. You are responsible for declaring it and for any tax and national insurance due on it. If you are VAT registered, tell us and we will agree how invoices are handled.

10. Your referred customers’ reward

10.1 Customers who join through you receive bonus credits on their first purchase (at the date of these terms, 10% extra credits). They pay the normal price. You must describe this reward accurately and must not offer any other discount or reward on our behalf.

11. Fair promotion

11.1 Label your links clearly as affiliate links (for example “#ad” or “affiliate link”), as the CAP Code and consumer protection law require, wherever you promote us. Describe the Service accurately: our data is compiled from public business information, is provided as is and may be incomplete or out of date, and scores are indicators, not guarantees.

11.2 Do not make claims we do not make, for example that the data is guaranteed or complete, that buyers will make money, or that our service is free when it is not. Do not offer earnings or results guarantees. If you call the data source-verified, say what it means (each value shows its source and check date) and do not say or suggest that every record was checked against every source. Do not call us a leader, the best, the largest or the most accurate. If you promote the free browser extension or desktop app, say that on a free account they share the business details they read with us.

11.3 Do not write, buy or arrange reviews of us, or ask anyone to write one in return for anything, and do not post reviews of us without saying that you are an affiliate.

11.4 While you are in the programme, do not make false or misleading statements about us, our service or our competitors, or statements designed to damage our reputation that you cannot support. This does not stop you giving an honest opinion or review, or reporting a concern to us or to a regulator.

12. Prohibited promotion

12.1 You must not: send unsolicited email, text or messaging promotions, or promote us in breach of PECR or the UK GDPR; bid on our brand name or close variants of it in search ads, or register or use domains, social handles or account names that include our name or are confusingly similar to it (including misspellings and look-alike characters), without our written permission; use cookie stuffing, forced clicks, pop-unders, bots, click farms or incentives you do not disclose; impersonate us or suggest you are our employee or partner; promote us next to illegal, adult, gambling, hateful or misleading content; or share, sell or promote data obtained from us.

13. Anti-bribery and sanctions

13.1 When you promote us you must comply with the Bribery Act 2010 and other anti-corruption laws. You must not offer, promise, give, ask for or accept any bribe, kickback or other improper payment or advantage, to or from anyone (including a public official or an employee of a prospective customer), to win referrals or business for us or for yourself, and you must tell us promptly if you are asked for one. We may ask you to confirm in writing that you comply.

13.2 You confirm that neither you nor, if you are a business, your owners, directors or managers are named on a UK, United Nations, EU or US sanctions list, or owned or controlled by anyone who is, and you will tell us at once if that changes. You must not use the programme to deal with, or for the benefit of, a sanctioned person or country. We may suspend the programme for you, withhold payouts and end these terms immediately if we reasonably believe this section has been breached, or if paying you would break sanctions law.

14. Self-referral and invalid activity

14.1 You must not refer yourself, your own business or anyone using your own email domain or website domain, and you must not create or use accounts to generate commission. Commission is not paid on self-referrals, on purchases you made or paid for, on clicks from automated or repeated traffic, or on purchases connected with fraud or a breach of these terms.

15. Brand ambassadors

15.1 Brand ambassadors are affiliates we accept to create content about the platform. These terms apply to them in full. Any extra access, materials or briefs we give an ambassador are provided at our discretion, may be withdrawn, and do not make the ambassador our employee, agent or partner.

15.2 Ambassador content must be honest and based on what the platform really does, labelled as an advert or affiliate content wherever it carries a link, code or anything of value from us, and must not include earnings or results claims. Access we give you to try the platform is for creating content only, and data you see through it must not be published or shared.

16. Brand use

16.1 You may use our name, logo and the materials we provide only to promote the programme through your link or code, as supplied and without alteration. All rights in our name and materials stay with us, and we may withdraw permission to use them at any time.

17. Data protection

17.1 You are the controller of your own marketing lists and audiences and responsible for having a lawful basis and any consent needed to promote us to them. We are the controller of the programme data, including clicks, referrals, commissions and payouts, as described in our Privacy Policy. We do not share referred customers’ personal data with you beyond what your dashboard shows.

18. Relationship

18.1 You take part as an independent business. Nothing in these terms makes you our employee, agent or partner, and you may not make commitments on our behalf.

19. Liability and indemnity

19.1 We do not guarantee any level of earnings. Subject to the paragraph below, our total liability to you under these terms is limited to the greater of £100 and the commission paid or payable to you in the 12 months before the event giving rise to the claim, and we are not liable for loss of profit, business or goodwill or for indirect loss.

19.2 Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be limited by law.

19.3 You will indemnify us against claims, fines and costs arising from your promotion of us in breach of these terms or the law, including unlawful marketing and misleading claims.

20. Suspension, ending and changes

20.1 Either side can end the arrangement at any time from the dashboard or by email. Approved commission earned before the end is still paid once it reaches the minimum payout, or within 3 months if it does not. You must remove your links and our materials when the arrangement ends.

20.2 We may suspend or close your affiliate account for a breach of these terms. Commission connected with the breach is forfeited, and we may set off against any other unpaid commission the losses the breach caused us.

20.3 We may change these terms or end the programme by giving 30 days’ notice by email; approved commission earned before the change is still paid. A change to rates is governed by the section on commission.

21. General

21.1 You may not transfer your affiliate account or these terms. The governing law, jurisdiction, notices and general provisions of our Terms and Conditions apply to these terms.